Quality Standards

NegotiationsAt PWR, customer satisfaction is the key to our success.  We strive to be recognised by clients and candidates as their first choice for high quality search and recruitment, and so we work to:

  • Ensure we thoroughly meet our customer’s requirements;
  • Provide our services in a manner that respects society, the law and the environment;
  • Provide a personalised and personable service that our customers value

As a result we are thus committed to continually monitoring and improving our service and so ask our clients and candidates to assess and comment on our skill at understanding their requirements, speed of service, accuracy in matching candidates to jobs, efficiency and their overall satisfaction.

We believe that quality is the responsibility of all staff, and our team is trained to understand our clients’ needs, and made fully aware of relevant legislation, and are provided with support to ensure compliance.  Regular appraisals and on-site training are part of our work ethic, and we welcome change and innovation.

Our Quality Assurance Policy Statement is available for download by registered clients and candidates.